Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment within the same day of your call. Track misalignment is one of our most common repair requests, and our factory-trained technicians carry the necessary parts and tools on their trucks. For Palm Beach Gardens residents, we typically arrive within 2-4 hours of your call during business hours. If the misalignment is severe or has caused additional damage to rollers or panels, the repair may take 1-2 hours on-site. We'll provide a complete assessment and timeline once we inspect your door. For emergencies where the door is stuck open or creating a security risk, we prioritize your call and can often be there within an hour. Call us at (561) 816-4706 for immediate assistance.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can occur for several reasons, and understanding the cause helps prevent future issues. The most common causes include: 1) Impact damage - accidentally backing into the door or hitting it with a vehicle is a leading cause. 2) Worn rollers - as rollers wear down, they can cause the door to pull unevenly, gradually shifting the tracks. 3) Loose hardware - vibrations from daily use can loosen the bolts and brackets holding tracks in place. 4) Foundation settling - as your home's foundation shifts over time, it can affect the door frame and tracks. 5) Poor initial installation - improperly installed tracks will eventually shift. 6) Obstruction damage - items stored too close to the tracks can interfere with door movement and bend the tracks. Regular maintenance inspections can catch early signs of misalignment before they become major problems. We recommend a professional tune-up annually to check track alignment, roller condition, and hardware tightness.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes, we offer flexible financing options to make new garage door installations affordable for every budget. We've partnered with several financing providers to offer: 1) 0% APR financing for qualified buyers on terms up to 18 months - perfect for spreading the cost with no interest charges. 2) Low monthly payment plans with terms up to 60 months for larger projects. 3) Same-as-cash options for those who want flexibility to pay early. 4) Quick approval process - most applications are approved within minutes. Our financing covers not just the door itself but the complete installation, including removal of your old door, all hardware, smart opener systems, and our 1-year warranty coverage. There's no obligation to apply, and checking your rate won't affect your credit score. During your free in-home consultation, we'll discuss all available options and help you find the best solution for your budget. Call (561) 816-4706 to schedule your free consultation and learn about current financing promotions.

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